FPL Hyundai Complaints & Reviews

I own a santo xing x0 car. October 16th evening, i gave it for service related to engine vaulve. Initially they told that it can be fixed with 15k. I left it for service. Later they told it will come around 18k. I said ok. Then in one week, and told that it would cost 25k. I told that for fixing the vaulve 25k is too much and then agreed. Also asked them to send the spares changed.

They delivered my car by 9th of november only. And i paid 27k. That too after i swiped my card the driver left, then only i noticed, the battery was not connected. I was not able to start the car. Since car was not used for around one month, the battery gone down. After i charged my battery it started. After fixing my battery, i saw my ac vent switch button is broken, car door handle is broken. And parking light switch is disconnected, horen is not working. Some of the bulbs are not working. Even polishing was not done. And lot of the spares they changed are intentionally broken.

Advisor is not responsive. After told all these, he told that we don't do anything with that.

I don't know how to deal with it. I think fpl hyundai has to take care of this. I think this is because of the advisor is not the correct person. I called service centre and told all the above. They told with in an hour, someone will call regarding this. Again the same advisor is calling me again.

Can anyone help me how to deal with this legally.

We bought an i20 elite car from fpl hyundai tambaram and paid an extra amount by mistake. But they are now not returning that extra amount and they keep on cheating us for nearly 2 months. Is it that difficult for them to return our amount to us? Also, they are not giving us car cover which they promised to give as compliment. Also, the seat cover they have put for our new car is of very cheap quality and they cheated us in this too. We're totally disappointed with fpl hyundai. Worst dealers ever met!

HYUNDAI Has provided me a defective car and they are trying to come out this case.
I lost 10 lakhs because of this issue may be more.
On 11/02/2017 at my Home I started my car I heard the cranking noise and within 3 secs I heard a loud noise from my car it started burning. I immediately switched off the car and got down with the help of my neighbours. I can still hear the cranking noise from my.
Me, my family and my neighbors started poring water and sand on the car to stop the fire but we couldn't stop the fire spreading all over the front portion of my car.

Immediately, I called the Fire Service Department in my area and they helped us from the fire.
I contacted Hyundai customer care to report the incident and after 2 hours they sent me the flat bed vehicle to toe my car. I called FPL Hyundai and reported the same Five people came home to inspect the car and I requested them that I need a replacement car as the car is still under warranty.

They said that only after the insurance agent rectifies the car completely they provide only the claimable amount not a replacement. This car is no safer for Humans. I would not suggest any of my friends and relatives to buy this unsafe car. I'm still not able to forget the scene my mom crying outside seeing the car bursting and I was sitting inside with my dad. I requesting you to kindly do the needful and provide me a brand new car with full safety and quality check.I also need some compensation for this hassle as when the car caught fire when my neighbor tried open the bonnet along with the Fire department he broke his hand so that I could also help his family.

I sent this email on Feb2017 still no response from HYUNDAI.
Insurance people still holding this case dont know what is the reason behind.
I have also paid 30k advance last month for a new car taxes which FPL Hyundai promised me last month that they will provide me a new car in a week still no response.

[protected] Forwarded message[protected]
From: Bala Kumaar
Date: Thu, Feb 16, 2017 at 10:02 PM
Subject: Brand new 6 months old Car caught fire Incident happened in Chennai Hyundai i20 Elite 1.2 VTVT
To: [protected]@hmil.net, [protected]@hmil.net

Hello Hyundai,

Good Day!

From:
Balakumaar Thanikachalam
# 18 DBN Flats Lakshman nagar main road,
Peravallur Chennai - 600082

I bought HYUNDAI Elite i20 Polar White Era Model Invoiced on 11/07/2016
Financed by SBI
VIN NO: MALBL51BLGM269056
Chassis No: MALBL51BLGM269056+F
Engine NO: G4LAGM085057
Key NO: P0371

Certificate of Registration: TN 05 BF 2066
Insured with SBI General : Policy NO: HSB/00048314
Period of Insurance: 09-Jul[protected]Jul-2017
TAMILNADU POLICE Petition Receipt CSR NO: 106/2017
Reported POLICE STATION: THIRU VI KA NAGAR

Driving License no: TN05 [protected]

On 11/02/2017 at my Home I started my car I heard the cranking noise and within 3 secs I heard a loud noise from my car it started burning. I immediately switched off the car and got down with the help of my neighbours. I can still hear the cranking noise from my.
Me, my family and my neighbors started poring water and sand on the car to stop the fire but we couldn't stop the fire spreading all over the front portion of my car.

Immediately, I called the Fire Service Department in my area and they helped us from the fire.
I contacted Hyundai customer care to report the incident and after 2 hours they sent me the flat bed vehicle to toe my car. I called FPL Hyundai and reported the same Five people came home to inspect the car and I requested them that I need a replacement car as the car is still under warranty.

They said that only after the insurance agent rectifies the car completely they provide only the claimable amount not a replacement. This car is no safer for Humans. I would not suggest any of my friends and relatives to buy this unsafe car. I'm still not able to forget the scene my mom crying outside seeing the car bursting and I was sitting inside with my dad. I requesting you to kindly do the needful and provide me a brand new car with full safety and quality check.I also need some compensation for this hassle as when the car caught fire when my neighbor tried open the bonnet along with the Fire department he broke his hand so that I could also help his family.

My Lawyer asked me to move this case legally but before that I wanted check with you people as I like HYUNDAI motors.

Awaiting for your response.

Yours faithfully
Balakumaar Thanikachalam
Mobile: [protected] Chennai
Landline:[protected]
Dad: [protected]

I was received the phone from hyundai today for feed back for hyundai car purchased on April 2016. In this call first greetings not guds to you have the time to talk now and starting the question This guy is speaking very fast only I don't clear the answer and only last word I was understanding year or no and this call is so long almost 25 minutes and almost 70 to 80 question . This call received on holidays.

I requested you stopped this type of calls either I escalate the matter next level.

In feed back you asking almost 70 to 80 question it is not logical.

In call i am asking the complaint mail id for hyundai they cut the phone immediately.

I appreciate you for give the positive reply.

Please don't purchase Hyundai Car's Not follow the warranty terms & servicing condition, very poor servicing need proof pls contact cell[protected], don't waste your valuble money to purchase Hyundai Cars Espicially FPL Hyndai - Ambattur. Don't Waste your valuble money

Dear sir,

Don't buy Hyndaicar I was purchased Grand I10 CRDI on 16 Sep 2015, Two months earlier, cheating the warranty terms and very poor servicing, Not solve the complaints, Just do the water service and change the oil, the complaint remain same, they reply can't do anything that was manufactured default.