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FPL Hyundai Complaints & Reviews

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Updated: Jan 9, 2025
Complaints 46
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3
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FPL Hyundai reviews & complaints page 2

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V
Velmanikandan Elil
Apr 27, 2021
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Address: Chennai

Hi team

I am vel from India (Chennai).I have booked my creta E model vehicle at Your FPL hyundai dealership on 24 February 2020 to FPL team leader (Supriya) on the name of N.Elilvalavan (my father).I was told that i would receive the vehicle in two months.Such a poor customer response also.But they failed to do so and was blaming hyundai for every question putforth to them.Now suddenly they say that there is a price hike!!i have booked a long way back and if they have provided the vehicle within the time i would have not had this price hike issue.You guys are playing with the feelings of your customers.So mind it.so i would request to take necessary action and do me the needful.

Thanks and regards,
Vel
FPL Hyundai customer support has been notified about the posted complaint.
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    M
    Maha.chitti
    Mar 28, 2021
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    I booked a hyundai venue car on Jan 14, 2021.@ Ambattur showroom. There is no proper response from the showroom side with regard to date of delivery. They are keep on dragging and still my delivery is not confirmed. Several times I am calling the sales person Mr. Pawan for update, there is no quick response from him. I am keeping on following for the vehicle. I am facing a bad experience with this showroom. Is this the experience you provide to a customer. I would require a confirmed date of delivery of ky vehicle. My booking order number [protected].

    Regards
    Mahalakshmi.c
    FPL Hyundai customer support has been notified about the posted complaint.
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      N
      Nagadurai
      from Chennai, Tamil Nadu
      Feb 3, 2021
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      I am N Nagadurai, Branch Manager in LIC of India. I booked one Hyundai Creta Ex Model through Gem portal. I paid Rs.5000/- as booking advance to FPL Hyundai account at Mugapair, Chennai. On 07/01/2021, I received tax invoice and I was informed that car will be delivered soon. On 20/01/2021 full amount was paid towards the cost of car, I was assured that car will be delivered within 7 days of receipt of payment. When I inquired about the delivery date, I was asked to pay another Rs 2600/- and I paid it immediately. Today is 03/02/2021, till this day car was not delivered to me. Whenever I ask for delivery, I was told one reason or other. Even today I don't know when my car will be delivered. This activity of FPL Hyundai delaying the delivery of car after receiving full payment, has created mental agony and stress. . I request you to look into the matter and arrange for delivery of car immediately
      Expecting your prompt action
      N Nagadurai
      [protected]
      FPL Hyundai customer support has been notified about the posted complaint.
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        M
        maxstalin
        from Mumbai, Maharashtra
        Jan 18, 2021
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        Address: 9740995433

        Have booked a Creta in the month of Sep 20, i was told that i will get the car by Oct 20, then when i visited the showroom it was changed to Nov 20.
        I said i need the vehicle possible by end Oct 20.

        So i thought rather taking in Nov Or Dec, let me book in Jan 20.

        I decided to cancel, however i was asked to pay 3000, which i paid.

        However my company offered me Creta via lease so i had to take it.
        So possible request you refund the amount. As i have booked the car which not at all available are even ready.

        Hope you understand my situation
        FPL Hyundai customer support has been notified about the posted complaint.
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          S
          sindhu balasubramaniyan
          Dec 31, 2020
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          We have purchased Hyundai Verna Sx (0) petrol version in 2nd Jan 2020. But they have not provided the SD card and User manual for our vehicle. we have raised this concern many times but not yet resolved. Also talked many times with your customer executive regarding this SD card necessity but still its under process. Almost one year going to complete after our purchase of vehicle. Really we feel bad and not satisfied with your customer service. please look into this issue and resolve it Quickly.

          Vehicle Number : TN 13K 4027
          FPL Hyundai customer support has been notified about the posted complaint.
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            A
            Aravind Sridharan
            Dec 3, 2020
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            Purest form of Cheater you are. You guys threaten to buy only from you. And you also eat the complete booking amount without giving the refund after the cancellation. I have never seen such a worst behaviour in my life.
            FPL Hyundai customer support has been notified about the posted complaint.
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              S
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              Dear all,

              Please note we have booked a car on fpl hyundai on oct 2019 and we made a advance payment we have adviced that we will be returning some part of money in case of cancellation of booking

              We have cancelled our booking due to some personal issues

              But we didn't get any refund still and we are following one is responding still
              FPL Hyundai customer support has been notified about the posted complaint.
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                K
                Karpagaraj
                Sep 24, 2020
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                Dear team,

                I am booking the hyundai venue 06 sep '20 in fpl hyundai vadapalni branch. And my old car also taken for exchange on 7 sep 20. Balance loan also transfers on 9th sep 20, and they honoring to deliver the vehicle on monday, but they are delivered and again they commited on next friday, again they told me sorry, what they are doing to foolish me.
                One of the worst experience in fpl hyundai.

                Kindly cancel my order otherwise i will take the necessary action.
                FPL Hyundai customer support has been notified about the posted complaint.
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                  A
                  Abhi8958
                  May 29, 2020
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                  Address: Ring road honda service centre

                  Sir this is abhishek... I was there at ring road honda service centre for servicing my car... There was a staff of your named surendar.
                  He has no courtesy how to deal with there customer his language look like he is a labour. His language.. Tere document le le... Tu tu.. Is this the language dealing with customer.
                  Sir please took necessary action against him these type of people defame the image.
                  Thank you
                  My email is [protected]@gmail.com
                  FPL Hyundai customer support has been notified about the posted complaint.
                  May 30, 2020
                  Updated by Abhi8958
                  I need reply what action did you take for such noncence staff .
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                    C
                    Coolragz
                    Jan 16, 2020
                    Resolved
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                    Resolved

                    Address: chrompet, Chennai, Tamil Nadu

                    I bought new verna from chrompet dealership during year end sale and vehicle was registered with rto on 6th jan 2020 and sales executive surya confirmed i will get my original adhaar card and number plate within 5 working days... Assuming i will get within 5 days i planned family vacation on 17th jan..in spite of repeated follow-up today 16th jan there is no response...

                    When i took delivery of car (8th jan) i asked the sales rep will i face any legal problem for not displaying the number anywhere, and based on his confirmation that keep the invoice and other documents so no issues will be there as the car is registered 2 days back.. The moment i drove out of showroom in less than 2km i was stopped by traffic cops for not displaying the registered number... Which was a real disaster when you are taking car for the first time...in spite of that gave positive feed back...

                    Now i spent money accessories and trip accommodation but no number plate yet... Dont even know what to do now!
                    Jan 16, 2020
                    Complaint marked as Resolved 
                    Surya the sales executive extended his support on holiday and he fixed the number plate by himself... i believe the delay is delivering the number plate... Thanks Surya
                    FPL Hyundai customer support has been notified about the posted complaint.
                    Car Service not up to mark. This is 3rd time experience in Hyundai FPL. Quality of services is very poor. Car viper not functioning properly. Water not filled in viper water container twice. Say in one word " disappointment"
                    TN10 AD 3254"
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                      D
                      deepan07
                      from Pathanamthitta, Kerala
                      Dec 16, 2019
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                      Address: Chennai, Tamil Nadu, 600095

                      Dear sir,

                      I have given my car for service to fpl hyundai service centre on 14/11/2019 for regular service stating a complaint that my car steering wheel was misaligned while drive when i had to cross a pit hole in the road.

                      After taking the vehicle for service fpl replied that the gear box has been damaged. I request fpl to process the same on insurance, since the damage occurred due to accident and vehicle is quite new about 2 years old and with less than 25000km run.

                      However fpl has delayed the issue for more than one month and yet to resolve the issue with the insurance company and i am facing lot of trouble without car for my use.
                      Even after continuous follow up fpl is lethargic in its approach and it has been more than 1 month since i have given the vehicle for service.

                      Request fpl top management to take this issue as serious and solve it on urgent basis
                      FPL Hyundai customer support has been notified about the posted complaint.
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                        F
                        Francis_Neo
                        from Chennai, Tamil Nadu
                        Nov 1, 2019
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                        Address: GST Road, Chrompet, 600044

                        We have taken delivery of grand i10 nios on 24th sep 2019 from fpl hyundai ltd in gst road, chrompet, chennai. We have been called number of times from the service team for first service. We finally handed over the car for first service on 01st nov 2019 and we opted for a free home pick up and drop. One mr miller came for pick of the vehicle after which i have started to my work and we also informed to drop the vehicle after service at our drop step and hand over the keys to the neighbor as we would still be at work. After returning from work we were able to see multiple scratches to the vehicle on the driver side doors. Looks like there is no care taken to the vehicle during the service or pick / drop. And the service is speaking in such a way to pass the blame on us.
                        FPL Hyundai customer support has been notified about the posted complaint.
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                          A
                          from Chennai, Tamil Nadu
                          Sep 16, 2019
                          Resolved
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                          Resolved

                          Address: Chennai, Chrompet, 600044

                          I purchased creta - e+ diesel last month i. E. August 2019. Sales executive mr. Mir, promised that the vehicle will be loaded with all accessories as top model except alloy wheel and projector head lamp. For that sales executive offered some accessories form their end and for some accessories i have to pay. Finally i have paid around 29k for the accessories.
                          After delivery i noticed that the vehicle has been loaded with sub standard accessories and few accessories has been not matching to the one committed/ shown to me like parcel tray, back camera etc.
                          I called to the sales executive for all these cheats and they keep on saying we will change it after discussion with their accessories department.
                          Now almost a month has passed and they have denied now.
                          Sep 20, 2019
                          Complaint marked as Resolved 
                          Company sales executive called me and assured to resolve all issues last by tomorrow
                          FPL Hyundai customer support has been notified about the posted complaint.
                          I had given my Eon Magna, TN09CE0181 (Cust ID C[protected]), for service in Vanagram Branch on 05.04.2022. I gave it for the main problem that lack of engine power when I move the vehicle from rest or accelerate. Engine was unable to handle the load and got switched off. I explained this issue to Mr. Vishnu (Mobile no: [protected]), service personnel saying that this is the mail reason I face. He told me that if injectors get cleaned this issue can be rectified. I agreed and got serviced. The vehicle was delivered without solving the issue for which mainly I gave service. I represented this issue to customer care and the technician came and cleaned throttle body. It worked for a week only. Now I am struggling with the same problem severely. I paid around 5000 and now feeling that there is no difference before and after service. Its truly waste of money and time. After giving complaint in customer care also, this issue is not solved. When i called Mr.Vishnu and asked about the status of my complaint, he also not listened. I am very much hurt by their act.
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                            Sathish089
                            from Chennai, Tamil Nadu
                            Apr 24, 2019
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                            Address: Kodambakkam, Chennai, Tamil Nadu, 600024

                            I had a very bad experience with this kodambakkam hyundai showroom. I visited the showroom on saturday 04/13/19 and booked a hyundai creta on sunday 04/14/19. Paid 5000 as advance. Due to personal reasons, i've decided to cancel the booking after 4 days. Sales consultant premnath hasn't informed anything about cancelation policies when i paid the amount.
                            As i booked the car on sunday, he pushed me to sign the documents without even letting me to read it completely. When i informed that i want to cancel the booking, he said he'll take to the manager and get back to me. He called me and said that they'll be charging 3000 as a cancellation fee.

                            Then i went in person to the showroom and requested to waiver the cancellation fee. They asked me to send an email to the head with reason then they'll get it approved from headquarters. But after 2 days when i call them, they forgot to send those docs to ambattur. After an hour, he called me and said that they haven't approved your request. I don't know how did they check it up within an hour, which they can't do it in past two days.

                            Before the booking, sales consultant premnath was so polite and gentle in explaining the details, but hiding few things, which made me visit the showroom multiple times and wasting my time and energy. I don't know where it's going to end up. Tomorrow i am going to talk to the general manager. Really frustrated with these kind of people! 😡
                            FPL Hyundai customer support has been notified about the posted complaint.
                            As we have taken. New xcent sx . Model. They delivered a VECHILE . By night 7 30 pm. On that day. We have not seen. Scratch. On headlight glass. On service. They are asking. Mail. Pls rectify. This message . TN 12 AF 5403
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                              Pravin Ravindran
                              from Bengaluru, Karnataka
                              Apr 23, 2019
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                              Address: Chennai, Tamil Nadu

                              Tn05 6727 - hyundai xcenr red - was given service on 20th april 2019.. I had a 32gb pen drive with important documents in it... Which was not available in the usb port when i got me car back.. Asked the service manager mr murugan (Fpl vanagaram) and the driver prem but they denied my claim..

                              I bought this car from fpl — 2015
                              Till now spent servicing only at fpl - vanagaram..

                              I know somebody has flicked it inside the campus of fpl vanagaram — need that back since it has important documents
                              FPL Hyundai customer support has been notified about the posted complaint.
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                                G
                                Ganga I
                                from Hosur, Tamil Nadu
                                Jan 30, 2019
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                                Address: Chennai, Tamil Nadu, 600100

                                This is regarding my i20 hyundai sports car. I bought the car at fpl hyundai at kodambakkam branch and my car number is tn 14 p0285. Customer name ganga i.
                                In the month of december i gave my car for service and accidental cover too. So my bill came of around 7900.
                                Even though i’m not satisfied with the completion of work still i have my cheque for the payment and due to my mom bypass surgery suddenly we went in too financial tight condition.
                                Now i’m receiving lot of calls from fpl service center koyambedu regarding the payment.
                                My request is i need 20 days time to pay that amount.
                                If they keep on call and trouble i couldn’t handle this as i said you my mother is a heart patient where i have to be with her for some days on her medical need.
                                As we are the customer of fpl hyundai i feel now you have to help me out of this condition.
                                Hope i will get back from you to resolve our problem.

                                Thanking you
                                Ganga
                                [protected]
                                FPL Hyundai customer support has been notified about the posted complaint.
                                We have purchased two creta automatic petrol version from bangalore blue hundai,
                                when we purchased they promised you will get minimum 14 to 15 ltr milage but we are getting 7 to 7.5 kms per ltr.

                                It is pathetic, please let us know what we should do

                                vechile numbers ka 05 my 0013/and 0012
                                puchased on 20 th sep 2018
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                                  Ramya Deiva
                                  from Chennai, Tamil Nadu
                                  Jan 21, 2019
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                                  Address: Chennai, Tamil Nadu
                                  Website: www.fplhyundai.com

                                  Sir,
                                  I have purchased a new Hyundai Verna Auto SX+which I booked on last December 2018 and asked for a December variant but fplhyundai cheated me by giving an October variant with no push start button.The car was delivered on 18th January 2019 I refused to take the car and made a call to the general manager but he never responded to my call .The sales person promised me that they will provide compensation for their mistake but right from the next day of the delivery they never respond to my calls .

                                  I own cars from Ford, Mahindra, Toyota but never faced such problems but FPL Hyundai has cheated me I had a bad taste on my tongue bcoz of Hyundai.

                                  If they do not respond to my problem I would take legal action on them .
                                  FPL Hyundai customer support has been notified about the posted complaint.
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                                    preethi singamani gunasekaran
                                    from Palackattumala, Kerala
                                    Nov 2, 2018
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                                    Address: 600053
                                    Website: Fplhyundai

                                    I am dr preethi g singamani. Booked a i20 with kodambakkam fpl. Was promised delivery on thursday. We opted friday. We were told at 5 pm that reg is yet to be done. Irresponsible attitude of the whole team headed by mr devarajan. There is not even a call from manager. Either close the whole deal. Or return my old vehicle or give its worth. Or else change the colour for me since i am concerned about my vehicle being used at the showroom (That was told by salesperson that if vehicle is at showroom, it will be opened for demos)
                                    Am heavily stressed. Kindly do the needful at the earliest. More than the irresponsibility, it is the attitude of the people which is disgusting.
                                    FPL Hyundai customer support has been notified about the posted complaint.
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                                      Narenkumar Chandrasekar
                                      from Burla, Odisha
                                      Jun 20, 2018
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                                      Address: Kanchipuram, Tamil Nadu, 631501

                                      I have booked hyundai creta in ambattur fpl e plus... They have promised me to fix reverse parking sensor in the lcd given.. On the delivery day today 20.06.1987.. Before signing only they r telling they have fixed it in mirror... I have not take the delivery today... Very irresponsible behaviour... Worst experience ever had in my life in buying a car... I will not. Suggest hyundai that too fpl
                                      FPL Hyundai customer support has been notified about the posted complaint.
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                                        Yogesh sadhana
                                        from Chennai, Tamil Nadu
                                        Feb 21, 2018
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                                        Address: Chennai, Tamil Nadu, 600041

                                        I purchased a car asta o on last month 20 before delivery that sales women she's name is sangeetha has give a commitment of giving vehicle accesories free and she's telling other dealer are giving fake commitment. On the delivery day she didn't give any free accesories after two days i call her she didn't response me don't buy any car in fpl hyundai showroom please. Manager also a culprit for that girl
                                        FPL Hyundai customer support has been notified about the posted complaint.
                                        I had a very bad experience with this kodambakkam Hyundai showroom. I visited the showroom on Saturday 04/13/19 and booked a Hyundai Creta on Sunday 04/14/19. Paid 5000 as advance. Due to personal reasons, I've decided to cancel the booking after 4 days. Sales consultant Premnath hasn't informed anything about cancelation policies when I paid the amount.
                                        As I booked the car on Sunday, he pushed me to sign the documents without even letting me to read it completely. When I informed that I want to cancel the booking, he said he'll take to the manager and get back to me. He called me and said that they'll be charging 3000 as a cancellation fee.

                                        Then I went in person to the showroom and requested to waiver the cancellation fee. They asked me to send an email to the head with reason then they'll get it approved from headquarters. But after 2 days when I call them, they forgot to send those docs to ambattur. After an hour, he called me and said that they haven't approved your request. I don't know how did they check it up within an hour, which they can't do it in past two days.

                                        Before the booking, sales consultant Premnath was so polite and gentle in explaining the details, but hiding few things, which made me visit the showroom multiple times and wasting my time and energy. I don't know where it's going to end up. Tomorrow I am going to talk to the General manager. Really frustrated with these kind of people! 😡
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