[Resolved]  Frankfinn Institute Of Air Hostess Training — Fraud happened with me at the time of Admission and interview both

Address:South extension, delhi, India

Good evening sir / mam,

I am Kavita Rajoriya, student of Frankfinn south ex centre from the batch Z4. At the time admission, I spoke to the sales team about the accident scar and extreme acne prone skin problems and they said that all this can be concealed and I am totally eligible for the aviation course which is of 11 months. I asked them that if there is any issue I will go with the hospitality course and I have no problem but still they said that it is totally okay.

And now when my course is over and I am looking for the interviews and placement, our centre head is denying for sending me for the cabin crew interview because of the scar. At the time of screening, she clearly said no to me for cabin crew interviews and asked me to go for a plastic surgery. I requested her and tried talking to her many a times and somehow I managed to go for indigo campus interview . In the interview, the HR of indigo said that the scar is not so big and it is okay conceal it if you can. But still I got the feedback that I was rejected because of the scar only or else I was perfectly okay for it.

After few days I went for the interview of immigration consultant for the Isha Immigration pvt. Ltd. and got selected. When I joined the company I got to know that the work I have to do is of calling and the salary is 9k. And I was earlier told by my aviation trainer that calling or any other job profile which doesn't have any exposure to the customer won't be considered as experience in aviation sector. Sir/Mam I tried talking to my centre people and they said do that job and try new things.

Sir/Mam, At the time of admission, I was not financially stable for paying the fee so they said that I can go for the education loan and can continue with the aviation course. And I sir did whatever they said, I took the loan and now when I have to pay it back, how will I do it in 9k salary and will be able to manage my things as well.

Sir/mam, I have won the tittle of best personality in sdm activity, got the certificate for full attendance and have always been praised for my performance. I have been regular and attentive to the classes. I have given my 100% in each and every activity and in every class whether it is online or offline. Even when I was having my personal works, being not well or any other urgent work still I somehow managed to be there in the class not just physically but mentally as well because my career is my priority.

Centre manager and other people from the Institute had demotivated me a lot by asking me for the scar and saying about how ugly my face was when I took the admission. I am to totally hopeless right now. No one from the centre is telling me about the screening or the interviews. My batch mates are getting the call for the same but not me. Sir going through a plastic surgery is very expensive and we can't afford it and I am scared of the side effects of it as well.

Sir/Mam I request you with folded hands that please help me out with this . If someone can help me with my queries and if possible I get a call, I will be grateful.

Thank you
Kavita Rajoriya
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Jun 27, 2022
Complaint marked as Resolved 
Frankfinn Institute Of Air Hostess Training customer support has been notified about the posted complaint.
Verified Support
May 26, 2022
Frankfinn Institute Of Air Hostess Training Customer Care's response
Hi, we apologize that you had a bad experience with us. We would like to understand your concern and help you in the best possible manner, therefore we request you to please email your reference number, name, and contact details at [protected]@frankfinn.com. Our team will get in touch with you. Regards, Team Frankfinn
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