[Resolved]  FreeCharge — amount debited two times

Address:Lucknow, Uttar Pradesh, 226021
Website:freecharge.com

I had paid 500 to idea cellular through free charge upi transaction. The amount debited from my account but not credited to marchent so kindly refund my amount as soon as possible otherwise i have no option besides closing my account from both bank as well as wallet
Details
Account no [protected]
Date 28 june 2018
Ref no[protected]
Amount 500
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Aug 2, 2018
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2018
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,

As per your query, we are unable to trace the transaction with the given information.

We request you to write to us at [protected]@freecharge.com to assist you better on this.

FreeCharge Team
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