[Resolved] FreeCharge — Failed transaction - Amount not refund | |||||
For the below failed orders amount not yet reverse to account. FCCW[protected] FCCW[protected] Regarding this, send mail to [protected]@freecharge.com, but no response. Please help to reverse the amount to account. Was this information helpful? | |||||
Aug 25, 2016 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Jan 04, 2016 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer, Thank you for choosing to recharge with us! We regret to inform you that your transaction (order ID FCCW[protected] and FCCW[protected]) was unsuccessful. We have already refunded Rs.255+150+255+155 to your account as FreeCharge Balance against this order, which you can use for any future transaction with FreeCharge. You can check these under the 'Freecharge Balance' tab in your account summary at- https://account.freecharge.in/app/wallet/ We appreciate your understanding and hope you continue FreeCharging with us. Happy FreeCharging, Customer Success Team www.freecharge.com Merry Christmas & Prosperous New Year Year!!! For Faster Recharge experience download FreeCharge Mobile App. Now Available on Google Play Store and Apple App Store P.S: To ensure safe online transaction, refrain yourself from sharing your account / card information with anyone. | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
34%
Complaints
2441
Pending
0
Resolved
828
+91 12 4433 0000
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
Post your Comment