[Resolved] Freecharge.in / Accelyst Solutions — Mobile recharge failed | |||||
Hi I used freecharge.in for recharging my prepaid account ([protected]) and i tried to charged for a full talk time offer it took me to online payment and i did it and the money was taken from my bank account on Fri Jan 01 2016, 6:40:54 PM. but in freecharge website its showing payment failed (FCVW[protected]) and i asked for refund from [protected]@freecharge.com and they gave me a ticket (Ticket # 2754816) and informed an agent will call me. till now i have not received any refund or any updates. This is a very disappointing incident from the company. I here by reviewing the company as Below Average based on my experience and i won't recommend the services provided by this company to anyone known to me I'm attaching the transaction details and bank statement relevant of the same. Was this information helpful? | |||||
Aug 22, 2016 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Jan 19, 2016 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer, We understand you're concerned about the amount deducted from your bank account. We would request you to please send us your official updated bank statement with complete entries from the date of transaction highlighting the missing amount till date. This is required by our payment partner to follow-up on this from their end. We do not ask your bank details to any customer. If anybody enquires about bank details, please do not share. On receiving your reply, we will be able to assist you better. Happy FreeCharging, Customer Success Team www.freecharge.com For Faster Recharge experience download FreeCharge Mobile App. Now Available on Google Play Store and Apple App Store P.S: To ensure safe online transaction, refrain yourself from sharing your account / card information with anyone. | |||||
 2 Comments | |||||
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Another Guy called me from [protected] with the same intention
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Nice try this is what you get from Freecharge.in
Try to keep this up and it wont take long to end up behind bars