Freecharge.in / Accelyst Solutions — Not giving refund

Address:New Delhi, Delhi, 110075
Website:freecharge.in

Dear Sir,
Recently freecharge.in launched a prepaid virtual credit card with mastercard and yes bank. Using this card I made a payment of Rs. 561/- on amazon.in for shopping some product on 24 Jan 2016 but later on returned the product to amazon and amazon initiated the refund to my freecharge virtual credit card on 28 Jan 2016, but it is not showing in the card and their customer care is not responding in this matter. Please look into the matter.
Amazon has provided me with some details which is given below:
Authorization code for sale transaction 343971
Refund Reference # 75260826029007810878097
Was this information helpful?
No (0)
Yes (0)
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Freecharge Payment Technologies / FreeCharge.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2441
    Pending
    0
    Resolved
    828
    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
    View all Freecharge Payment Technologies / FreeCharge.in contact information