[Resolved] Freecharge.in / Accelyst Solutions — Unsuccessful recharge but money charged | |||||
Hi team, The below order number shows pending for 3days and it is very frustrating. We trust your company to provide instant service and that is the reason i have been using your site. If you cannot perform this task then pls act quickly and return my money back so that i dont end up doing the same recharge twice. [protected], vodafone, karnataka Order id : fcva[protected] Your transaction is pending Anthony Was this information helpful? | |||||
Jul 25, 2016 Complaint marked as Resolved Money Refunded Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Jul 23, 2016 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Thank you for writing in!We understand that you have not received the benefits of the recharge. We regret for the inconvenience caused. As per our records the status for the recharge/bill payment with transaction ID FCVA[protected]is 'under process' from the operator's end. The final status will be updated shortly. If you've used any promo code on this transaction, the benefits will be automatically processed once the recharge is successful. On an unlikely event of your recharge being unsuccessful the amount will be transferred to your FreeCharge Balance. We request you to wait for few hours for the recharge to be completed. | |||||
1 Comment | |||||
Comments
Sir, i didnot get 100 rs in my freecharge wallet. please send me my money
Reply
34%
Complaints
2441
Pending
0
Resolved
828
+91 12 4433 0000
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051