[Resolved] Freecharge.in — Balance deducted from bank ac not received in freecharge wallet | |||||
Today morning ie - 4th october 2016 I added money rs.700 to my freecharge wallet Ac name tejal parekh The amount was deducted from my icici bank ac but it has still not been credited to my freecharge wallet. I tried calling the customer care but the number was always unavailable or busy on another call. Kindly credit the amount on my wallet or refund to my bank ac. Contact no. [protected] [protected] Bank details - icici bank ac/no.[protected] Ifsc code - icic0000018 Ac holder name - himanshu k parekh Was this information helpful? | |||||
Nov 4, 2016 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Oct 04, 2016 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Tejal, Thank you for writing in! We understand that you are worried about the deduction from your account for a recharge that you had initiated. As per our records, your payment for the order (OC-[protected][protected] is not successful. Amount will be automatically refunded to your bank account in the next 5-7 business days. Kindly check your bank account statement after 5 to 7 working days. If the amount is not refunded within the mentioned time frame do write to [protected]@freecharge.com we will assist you further. We regret for the inconvenience caused. Happy FreeCharging, Customer Success Team | |||||
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