Freecharge Payment Technologies / FreeCharge.in

[Resolved] Freecharge.in — Freecharge account was blocked by freecharge / snapdeal

raghavmehra.vod13

from Mumbai, Maharashtra

Website:

www.freecharge.in

I am continuously mailing freecharge.in but no reply from them after 3 days. this is regarding the issue that i was unable to login to my freecharge account. when i raise this issue i was told by customer care of freecharge that my account was locked and will be reactivate after providing id documents. i provide that documents to their team but still my account was in blocked stage and now even they are not reply to my mails.
I have 9900 rs in my wallet. i want my money back. now they are just new tickets every time but not working on it. tickets are ticket # 4002491, ticket # 3990173, # 3985397, # 3982378.
Raghavmehra. [protected]@gmail.com

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Sep 16, 2016

Complaint marked as Resolved

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2016

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer, Thank you for writing in! We understand your concern about the account query on your account. We have forwarded your details to the Internal team and we are awaiting for response from their end. We will get in touch with you the moment they get back to us with an update. We appreciate your patience. Do write to us for any further concerns. Happy FreeCharging, Customer Success Team www.freecharge.com P.S: To ensure safe on-line transaction, refrain yourself from sharing your account / card information with anyone.