Freecharge.in — Not recharged but Amount deducted from my account. order Id:FCVA[protected]

Address:

Uttara Kannada, Karnataka

hello sir, I have recharge'd my phone of IDEA network contact no.[protected] from freecharge.com of rs 200 on 2Aug 2015 Order Id:FCVA[protected] but I didn't received any recharge but instead I got deduction from my account. I bought this notice to the freecharge.com I mailed them they saying it may take another 1 to 2 days for completion of transactions this is how they trouble consumers. Please sir help me to get my money Thanks