[Resolved]  Freecharge.in — Still not able to send money to bank account

Address:Chennai, Tamil Nadu, 600100
Website:www.freecharge.in

I'm totally not happy with the company service. I've been writing multiple times but no reply from Free charge.

I've 4849 in my account but i'm not able to send that to my bank account. I needed this money yesterday and have been writing for last 4 days for help but they didn't reply so Finally i've to come here and write about the fraud business they are doing.

They are taking the customer money and securing it in there wallet and not providing an option to transfer it to bank account.

When you try transferring it it'll say You can't transfer money at this time. .
They don't Understand the urgency for a customer and they don't have a telephone number also where we can directly talk to them.

My account- [protected]@gmail.com
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Sep 1, 2016
Complaint marked as Resolved 
This issue is resolved now. Thanks!
Verified Support
Sep 02, 2016
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Roshan

We are glad to know that we were able to resolve your concern.

We at FreeCharge constantly strive towards delivering nothing less than excellent service and we constantly strive towards finding new ways to delight you. We are glad to have you with us and expect your continuous patronage with FreeCharge.

Please feel free to reach out to us for any further assistance.

Happy FreeCharging,
Customer Success Team
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    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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