Freecharge.in — Was charged with wrong plan because they showed it wrongly on their website itself. Now not refunding the amount.

Address:

Bangalore, Karnataka

I was recharging aircel prepaid sim with full talktime and i selected a full talktime plan from the list of plans the website showed me. But after successful recharge, i found that i was recharged with internet plan and when talked to aircel customer service they said there were no any such talktime plans and they told its fault from freecharge website to display it wrongly. And after contacting freecharge they accepted it as their fault and told to refund the amount in terms of freecharge credits. But even after 5 days they havent given any freecharge credits which looks like they wont care to my complaint. So i am posting here again. Hoping to get issue resolved soon from freecharge team.