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Freecharge Payment Technologies / FreeCharge.in

FreeCharge — Loss of money

Address:Nellore, Andhra Pradesh, 524001
Website:Freecharge

I am Guru prasad made a purchase from snapdeal and received damaged product and so i have Return the item with the option of Refund but Refund money transferred from Snapdeal to freecharge and then freecharge account says to transfer to my bank account, on trying to transfer it shows transaction is failed and says Your money has been withdrawn.
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It has been a week and still there is not even a single response from the site free charge.
very irresponsible
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    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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