Freecharge Payment Technologies / FreeCharge.in

[Resolved] FreeCharge — My wallet misused

Ecesathish

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600117
Website:	Freecharge.com

Hi sir,

My wallet as been misused by some one. I dont know how they got my id. Just a few minutes i have received a mail and message that your mobile number has been updated. I got doubt and i checked my account. Now my money rs.5000 has been transfered to some other account. And its account was axis bank [protected] ifsc code utib0000779. And his number which is updated in my profile is [protected]. Its not my account and it's not my mobile number also. I need justice. I thought freecharge were the trustworthy site.. I have all the evidence.. Ill insist all the free charge user not to use there site as it is not secured.

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Aug 3, 2016

Complaint marked as Resolved

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

Jun 30, 2016

Updated by Ecesathish Contact me @[protected]

Verified Support

Jun 30, 2016

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Sathish, Thank you for writing in! We have already esclated this issue to our internal team and they would shortly get in touch with you.Please feel free to reach us on [protected]@freecharge.com for any further assistance. We suggest you to please change your login credentials and do not share the same with anyone to avoide any further misuse of the account. Regards, Customer success team.