Freecharge Payment Technologies / FreeCharge.in

[Resolved] FreeCharge — Not recharge

ananthakumar

from Coimbatore, Tamil Nadu

Address:	641037
Website:	freecharge

I have recharge rs.78 but not recharge my mobile no is [protected], ref no pos prch
Pos gu[protected] freecharge mumbai, please consider my request earliest, second time this problem taken your site, please rectify my problem further action immediately.. am waiting many more time for your solve the problem so please consider again once am repeatto you

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Sep 1, 2016

Complaint marked as Resolved

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2016

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Ananthakumar, Thank you for writing in! We understand that you have not received a confirmation for your recent transaction for a transaction with FreeCharge. We deeply regret for the inconvenience caused. This transaction (order ID FCVA[protected]) is under process. Unfortunately, we are unable to speed up the process since this is done at the operator’s end. It might take 1-2 days to have this resolved. We are working closely with the operators to minimize such delays. In an unlikely event of a failed transaction the money will be refunded to your FreeCharge credit. Kindly verify if the below mentioned transaction details are accurate. Recharge number: [protected] Recharge Amount and date: Rs. 78, < 24-Jul-2016> We appreciate your patience & co-operation. You can get in touch with us in the next 24 hours to get an update. Happy FreeCharging, Customer Success Team www.freecharge.com P.S: To ensure safe on-line transaction, refrain yourself from sharing your account / card information with anyone.