Freecharge Payment Technologies / Freecharge.in — Account suspended due to suspicious activities

Address:560068
Website:Freechare.in

Hi,
I have a freecharge account with email ID [protected]@yahoo.co.in and mobile number [removed].
My brother has a freecharge account with mobile number [removed].
I made a purchase on freecharge via my id (email ID [protected]@yahoo.co.in and mobile number [removed]), I placed the order to be delivered to my brother, it seems that due to some technical issues from freecharge, my brother's mobile number is linked to my freecharge account(email ID [protected]@yahoo.co.in and mobile number [removed]).
As a result my account has been modified to email ID [protected]@yahoo.co.in and mobile number [removed], and my account has been blocked.
Kindly request you to correct the same to the "Earlier" state, at the earliest and unblock my account([protected]@yahoo.co.in [removed])

I have been emailing their customer care for 15 days now, they keep asking for my account details again and again.
And now they have stopped replying.
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Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Dec 28, 2016
Updated by ash3112
Hi,
I have a freecharge account with email ID [protected]@yahoo.co.in.
My brother has a freecharge account with his mobile number.
I made a purchase on freecharge via my id (email ID [protected]@yahoo.co.in and registered mobile numbe), I placed the order to be delivered to my brother, it seems that due to some technical issues from freecharge, my brother's mobile number is linked to my freecharge account.
As a result my account has been modified to email ID [protected]@yahoo.co.in and mobile number of my brother, and my account has been blocked.
Kindly request you to correct the same to the "Earlier" state, at the earliest and unblock my account([protected]@yahoo.co.in [removed])

I have been emailing their customer care for 15 days now, they keep asking for my account details again and again.
And now they have stopped replying.
Complaint comments 

Comments

I have added money in freecharge wallet but money is not added and debited from Bank account

Sir my account has been suspended since 2 days ago and till now it is not activated, please activate my account, my mail id is [protected]@gmail.com

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    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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