[Resolved]  Freecharge Payment Technologies / Freecharge.in — amount debited but process not completed

Address:Cuddalore, Tamil Nadu

I made online payment through you to netbanking amounting to rs.100/- and the amount has been debited immediately in my account by ib vide transaction no. Txn billdesk-linb[protected]. After that i receive your sms that transaction fail and u stated there that - "we have saved your details. Click https://payfc.in/brYBeRGv to complete your payment". According i did the same according to your instruction but regret to inform you that again it is said that to pay the bill amount of rs.100/- which i have already paid and amount have been debited in my account. I tried to talk to ur customer care but no telephone no. Is there to talk to the customer care executive.
Was this information helpful?
No (0)
Yes (0)
Feb 11, 2018
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2018
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Hi Team,

We do not have enough details to assist the customer. Please have him contact us directly via email to [protected]@freecharge.com.

Thanks.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Freecharge Payment Technologies / FreeCharge.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2441
    Pending
    0
    Resolved
    828
    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
    View all Freecharge Payment Technologies / FreeCharge.in contact information