[Resolved]  Freecharge Payment Technologies / Freecharge.in — Amount paid but mobile recharge not done

Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in

I have paid rs. 303.00 to free charge for recharge my jio mobile no. [protected] on dtd. 01/04/2017 but today 6 days have passed neither they recharge my said mobile number nor refund my money, regarding this kindly take action against free charge and do the needful to solve the same.

Reference :
1. Free charge order no.- fcvw[protected]
2.Jio mob.No-[protected]
3. My email id : [protected]@gmail.Com
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May 8, 2017
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2017
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Jitendra,

Thank you for writing in!

We understand your concern.

We would like to inform you that your issue has been escalated to internal team.

For more information write from registered Email ID.

We appreciate your patience.

Please feel free to write to us for any further assistance.
Complaint comments 

Comments

I additon 20000 on freecharge wallet he told wait for fewweeks to with drawal money
He cheating mee
Freecharge not at time of money addition and customer care given reply 5-6days u r money will refund but till now not credited
Freecharge is not given correct date money refund

Customer care service is very worst

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    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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