[Resolved] Freecharge Payment Technologies / Freecharge.in — Bill Payment Unsuccessful Want My Refund Back on My Bank Account | |
I sumeet bharti [protected] & my email : [protected]@gmail.com I have done recharge on 3/12/16 of electricity bill payment of Rs.1010 & my tran. id is FCEA[protected] bt recharge is unsuccesful & balance is deducted from my bank a/c. My freecharge experienced till nw so worst even helplines are not working & from email also not responding. Was this information helpful? | |
Jan 21, 2017 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Dec 13, 2016 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Sumeet, Thank you for writing in! We are sorry to hear that you have not received the refund for the transaction that was unsuccessful. As per our records the refund for your order ID FCEA[protected] was successfully processed from our end on 03/12/2016. The turnaround time for the refund to reflect in your bank is 5-7 working days from the date of refund subjected to respective bank norms. Hence we are kindly requesting you to contact your respective bank if you did not get the refund kindly get back with the updated bank statement in PDF format. So that we can check and assist you further. We regret for the inconvenience caused. Please do not hesitate to get in touch with us, if you have any other query. | |
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