Freecharge Payment Technologies / Freecharge.in — Bus ticket refund not yet received at Freecharge even after 25 days

Address:	Chennai, Tamil Nadu, 600088
Website:	www.freecharge.in

I have booked two bus tickets at Redbus and made payment through Freecharge on 12-Dec-2016. Due to cyclone at Chennai, bus operator was cancelled the trip and promised to refund the amount. When I contact Redbus on 14-Dec-2016 they confirmed that the refund has been processed successfully but still I didnt get my refund.

I dont know where is the problem. Please review and help me to get my money back.

I have not received any reply from your end regarding my refund.

Here I have furnished the transaction details for your review.

Complain # : 627942
Date of Complain : 26-Dec-2016

Freecharge Order ID 1 : 8907381
Freecharge Order ID 2 : 8910577

Transaction - 1
Redbus - 1ExvOn98GgcXAS_8910577_11PIN1, Mon Dec 12 2016, 17:54:26 - Rs 630.7

Transaction - 2
Redbus - 1ExvOn98GgcXAS_8907381_11PIN1, Mon Dec 12 2016, 17:11:31 - Rs 630.7