[Resolved]  Freecharge Payment Technologies / Freecharge.in — Cash not refund for failed transaction

I withdraw cash to my bank account from freecharge, mistakenly I added invalid Account No. Then I got transaction pending status mail from freecharge. Idid't get transaction success mail yet.I can't check balance from my bank account because it was invalid account .so kindly credit my amount back to freecharge.

And give me the current status of transaction.

Transaction id = OdVokPGwQfyx0C3lvARhmw

Date =Fri Oct 07 2016, 6:30:22 PM.
amount 5000.
I'd = [protected]@gmail
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May 12, 2017
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2016
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Sujith,

Thank you for writing in!

We understand that you are concerned about the amount withdrawal made from your FreeCharge account.

The normal turnaround time for the amount withdrawal to reflect in your bank account is 5 to 7 business days. We request you to check the same after 5 to 7 business days from the date of withdrawal.

We appreciate your patience.

Please feel free to write to us at [protected]@freecharge.in for any further assistance
Oct 11, 2016
Updated by sujith lal
1. How to reflect to my bank account because it was invalid account number.
2. What is the status of this transaction fail or success?
3. If transaction is success, which bank account no account cash credited?
4. Where is my cash now? Freecharge a/c or bank?.
5. I already completed [protected]@freecharge.in then I go same reply . I totally disappointed ur service
Complaint comments 

Comments

1. How to reflect to my bank account because it was invalid account number.
2. What is the status of this transaction fail or success?
3. If transaction is success, which bank account no account cash credited?
4. Where is my cash now? Freecharge a/c or bank?.
5. I already completed [protected]@freecharge.in then I go same reply . I totally disappointed ur service

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