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Freecharge Payment Technologies / FreeCharge.in

[Resolved]  Freecharge Payment Technologies / Freecharge.in — Mobile recharge is not done but payment debited from my a/c

I made online payment through freecharge.in for Aircel prepaid mobile recharge amounting to Rs.60/- and the amount has been debited immediately in my account by SBI vide transaction Ref No.IGABHTELH8. After that i received sms from freecharge that transaction faild and they stated there that - "we have saved your details. Click https://payfc.in/PgsqFgf to complete your payment". According I did the same according to their instruction but regret or there is no response received. Please looks the matter & try to the amount reverse credit to my a/c or mobile recharge doing properly.
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Jun 23, 2017
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
May 16, 2017
Freecharge Payment Technologies / FreeCharge.in Customer Care's response We are unable to trace your transaction details on our system.

In order for us to address your concern, kindly provide us the following details.

Email ID registered with FreeCharge
Recharged Number
Order
Date of transaction
Recharge amount

We appreciate your co-operation.

Do write to us with the mentioned details from your registered email ID to [protected]@freecharge.com and we assure you to resolve the query at the earliest.
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Comments

I have done a recharge of Rs. 429 plan of Bsnl on Mob. No. [protected] but sms came that your payment is not complete. pls resole it
Reply
My plan of jio is RS.499 but l have done a recharge of RS. 399
Pls resole it.
Reply

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    +91 12 4433 0000
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    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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