Freecharge Payment Technologies / Freecharge.in — Mobile Recharge refund

Address:395009
Website:freecharge.in

Tried a recharge for mobile no. "[protected]" on 29 Dec 2016. The recharge was for data plan worth Rs.1498. The amount of 1498 was deducted from the account but recharge was failed. The amount was not refunded back, neither in the bank account or the freecharge wallet. Filled the complaint to [protected]@freecharge.in (ID #666554 and #670779) but no response.
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Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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Comments

My wallet recharge is not refunded till now amounts 50Rs after an unsuccessful recharge in the Vodafone mobile of Rs 250 on 27/12/2016.although refund of 20/ rs is successful in my bank account.
Please look into this matter.

I haven't received my refund back for failed transaction and also not getting any update on tickets i have raised. need immediate attention here. please help.

Ticket Number - 569501 & 566376

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    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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