[Resolved]  Freecharge Payment Technologies / Freecharge.in — Money not getting refunded

Address:Ranchi, Jharkhand, 835215

Sir

i have already made a complaint yesterday regarding my recharge which got failed but still you are saying that it is short. See my recharge was of rupees 303 part of which was from wallet balance and i didn't receive my money back.
So i kindly request you to refund me my money back as soon as possible.
I am sending you my transaction-id as:FCVA[protected] at 7 April 2017 at 6:43 pm.
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May 11, 2017
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2017
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
As per the Order ID FCVA[protected], cx had processed 55rs recharge which is failed and the amount will be refunded to customer bank accout in 5-7 bank working if the amt was deducted. So, please revert us with the exact Order ID for Rs.303/- trxn
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    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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