Freecharge Payment Technologies / Freecharge.in — Payment not credited into bank account

Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in

I did a online transaction on freecharge on 21/11/2016 to add money in wallet for Rs 700 (350+350) but the transaction was declined. I contacted freecharge they said the money will be credited back within 5 days. After 5 days they said the transaction wasn't successful and to contact the bank i contacted bank they said freecharge has received the payment and i forwarded the Transaction id which i have received from bank. Please help me out and credit back the amount of Rs 700.
I am chasing freecharge from 25 days but i am not getting my money back.
Please find the below transaction id for the transaction which was successful

1st Transaction id for Rs 350 - HIC[protected]

2nd Transaction id for Rs 350- HIC[protected]
Was this information helpful?
No (0)
Yes (0)
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Complaint comments 

Comments

I added 50Rs. twice in my freecharge account( [protected]@gmail.com &[protected]) but both time it deducted from my account but not added in my freecharge account

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Freecharge Payment Technologies / FreeCharge.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2441
    Pending
    0
    Resolved
    828
    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
    View all Freecharge Payment Technologies / FreeCharge.in contact information