[Resolved] Freecharge Payment Technologies / Freecharge.in — payment processing | |
I did a payment via freecharge for a shoping items on ebay via freecharge gateway, amount rs 589 on date 24th march 2018. After doing payments amount deducted from my freecharge account and not getting my order successful on ebay.. I did many complaint to ebay and freecharge... From ebay.in.. They answered me they haven't recieved any amount from freecharge and tell me to contact freecharge,, And freecharge.. They replied me, they had already paid at their end to ebay.in.. And and ask me to contact ebay.in.. At last.. They have both refused to pay my money.. And i m not getting my money till from 24th march.. Was this information helpful? | |
May 21, 2018 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Apr 06, 2018 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Ananda, Thank you for your Patience! We understand that you are worried about non-receipt of the refund amount. We owe you our heartfelt apologies for all the previous inconveniences caused to you. We are doing our best to fix this issue. As mentioned earlier, we have already forwarded your transaction details to our internal team and we are waiting for the response from their end. Once they revert will update you at the same. Your patience is highly appreciated. We have reverted to you on your registered Email ID For more details on the same, Please write to us on [protected]@freecharge.com Thank you so much for your support throughout the while. Your understanding and patience are highly appreciated in this regard. Happy FreeCharging, Customer Success Team | |
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+91 12 4433 0000
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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