Freecharge Payment Technologies / FreeCharge.in

[Resolved] Freecharge Payment Technologies / Freecharge.in — Please Update your site title to "Beggar"

dj92

from Mumbai, Maharashtra

Address:	411057
Website:	www.freecharge.in

I have done transaction to swiggy using my freecharge wallet on 11th nov.
I have paid 165rs.. amount is deducted from my wallet but the order was failed and swiggy havn't received the amount.
I am attaching the transaction screenshot..So check the order id from the same.
I have already done 4-5 emails to [protected]@freecharge.com..
But they don't respond to my mail.
If you want money from your customers like this then you can directly beg for the same by advertising on your site..

One more thing I want my money back or i will file a petition against you in high court
Thanks,
Frustrated customer
Deepansh Jain

+1 photos

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Dec 23, 2016

Complaint marked as Resolved

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2016

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Deepansh,

Thank you for writing in!

We understand that you require some assistance with your recent transaction. However, we are unable to trace your transaction details on our system.

In order for us to address your concern, kindly provide us the following details.

Email ID registered with FreeCharge

We appreciate your co-operation.

Do write to us from your registered email ID and we shall assist you further

Please feel free to reach out to us at [protected]@freecharge.in for any further assistance.