[Resolved] Freecharge Payment Technologies / Freecharge.in — Recharge amount | |||
I recharge my number ([protected]) with rs 80 on dated 13 dec-2016 of transactions no-fcva[protected]. And i also got the recahrge successfull message but i still didnot get the recharge in my account... I also talk to the customer care of reliance in which i recharge the amount but they said there is no any recharge will be done on your number. From my bank account number rs80 were also be deducted. Was this information helpful? | |||
Jan 16, 2017 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Dec 15, 2016 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Kautuk, Thank you for writing in! We regret to know that you haven't received the recharge amount on your number. Recharge was successfully processed. On rare occasions it may take some time before it reflects on your balance. The Cashback of Rs.8 has been successfully credited to your account as FreeCharge balance. This can be checked under the ‘Balance’ tab in your account summary. Appreciate your co-operation! Please feel free to reach out to us at [protected]@freecharge.in for any further assistance. | |||
 2 Comments | |||
Comments
Dear Kautuk,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
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Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications