[Resolved] Freecharge Payment Technologies / Freecharge.in — Recharge not done, money got deducted from bank account | |||||
Yesterday I tried to recharge a BSNL Kerala prepaid number for Rs.100 & Rs.50 at the same time. Money got deducted from my bank account but the recharge was not successful. After some time I received a message stating that the recharge is pending from BSNL & if it's not done within 3 hours the amount will be transferred to my freecharge wallet. Neither the recharge is done nor the money is transferred to my freecharge wallet. Was this information helpful? | |||||
Oct 5, 2016 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Sep 02, 2016 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer, Thank you for writing in! We understand your concern about the Recharge/ query on your account. We have forwarded your transaction details to the Internal team and we are awaiting for response from their end. We will get in touch with you the moment they get back to us with an update. We appreciate your patience. Do write to us for any further concerns @ [protected]@freecharge.in Happy FreeCharging, Customer Success Team www.freecharge.com P.S: To ensure safe on-line transaction, refrain yourself from sharing your account / card information with anyone. | |||||
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