[Resolved] Freecharge Payment Technologies / Freecharge.in — Refund issues | |||||
I paid my airtel postpaid bill on oct 6 for 1263.ORDER ID FCMM[protected].It displayed the recharge was unsuccessful and money will be debited in ur bank .Its been four days since then and money has not yet been deposited or there is no intimation from freecharge regarding this issue.I need to get my money back immediately as its been already four days. Kindly solve this issue at the earliest. Was this information helpful? | |||||
Nov 12, 2016 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Oct 12, 2016 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Gopikanthan, Thank you for writing in! We understand that you are worried about the refund that you have requested. As per our records payment gateway initiated auto refund of Rs.1263 to your account on[protected] against the order ID FCMM[protected]. Normal turnaround time for the amount to be credited to your bank account is 5-7 bank working days. In case the refund does not reflect in your bank account within the above mentioned turnaround time, kindly send us a copy of your updated bank statement from the date of transaction till date. This will help us follow it up with our payment partner. We appreciate your patience & co-operation! Please feel free to reach out to us if you have any further queries. | |||||
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