[Resolved] Freecharge Payment Technologies / Freecharge.in — refund not credited within 7 working days as promised by freecharge | |
On 21.10.2017, i tried to pay my electricity bill through freecharge of amount rs 2410/-. Out of the total amount freecharge wallet cash of rs 10/- was deducted. Remaining rs 2400/- was paid by me via netbanking from kotak mahindra bank. The transaction was not successful due to any unknown reason. But the amount of rs 2400/- was debited from my bank account. I have not received any refund till date from freecharge after several request, although they promised to do so within 7 w/day. Freecharge.in complaint office address- Vaibhav chambers, unit no. 2a, 2nd floor, Bandra kurla complex, Bandra east, Mumbai – 400051 Contact no - [protected] Was this information helpful? | |
Dec 18, 2017 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Nov 05, 2017 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer, Thank you for writing in! We understand your concern about the refund query on your account. To help you better, we have forwarded your transaction inputs to the Internal team. Kindly allow us some time while we get this checked. Appreciate your patience & co-operation. Do write for any further concerns. Happy FreeCharging, Customer Success Team Verified Support Nov 08, 2017 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer, We have provided you with the details of the refund on your registered Email Id on 7th November 2017, request you to please refer the same. FreeCharge Team | |
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Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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