[Resolved]  Freecharge Payment Technologies / Freecharge.in — Refund Not received for a transaction nearly 2 months ago

Sir, I have made a transaction on Swiggy using freecharge.The transaction got failed due to some error.From that time in freecharge app it is showing the transaction as pending.I talked to swiggy customer care they replied they didn't recieved any money since transaction was failed.I also talked freecharge customer care and they send me a silly reply that money will be credited to account.I have waited for almont 2 months and its now times up.The transaction was done on 13 Sept., 2021 12:57 p.m. The transaction id is-QSEV80O5nBjPQh_[protected]_1
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Apr 24, 2022
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Feb 03, 2022
Updated by Lakshya3100
Sir, till today the issue is not resolved.Never seen such a pathetic service.I have self guilt on using your service
Complaint comments 

Comments

Dear Customer,

Our concern team is currently working on it. We will notify you once we have an update

Further, queries write us an email from the registered email address.

Regards,
FreeCharge Team
Lakshya3100's [Complaint's author] reply, Feb 3, 2022
Sir, till today the issue is not resolved.Never seen such a pathetic service.I have self guilt on using your service

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    +91 12 4433 0000
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    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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