[Resolved]  Freecharge Payment Technologies / Freecharge.in — regarding payment made to ebay india but payment not accepted but money deducted

Address:Mumbai City, Maharashtra
Website:www.freecharge.in & www.ebay.in

This is regarding the online purchase on ebay, i applied paid for the amount of rs 349 on ebay.in amount was deducted from freecharge. Now while coming to confirmation of the payment, ebay ask me to repay the amount again.

First question i do not the logic behind repaying the amount again and second question what happens to my amount of rs 349 which was deducted from my freecharge wallet.

My ebay user id kis sourav238811. This is my last purchase on ebay seriously i will buy the scientific calculator from local shop and not choose to buy it from ebay, i am seriously unhappy with existing ebay payment system.
@ebay - you should block at the payment gateway. Instead, you happily accept the payment and ask me to pay again. This is not acceptable
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May 19, 2018
Complaint marked as Resolved 
Amount of Rs 349 was refunded
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sourav(sourav2348),

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
sourav2348's [Complaint's author] reply, Apr 9, 2018
Hi Ebay India,

It is seriously embarrassing, why should I followup, it is your fault. Please resolve the issue at the earliest.

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