[Resolved]  Freecharge Payment Technologies / Freecharge.in — Wrong number transfer money

Address:396445
Website:freecharge app

My name :-Bhakhar Divyesh Gordhanbhai My mobile number is [protected] to transfer 4800 rup to wrong mo.no..[protected] my transaction id:-F5F435C1C703490D8AE85986D572D7B8..Plz refund my money 4800 rup in my mobile number [protected]
My register mo no.:[protected]
My register email id.:[protected]@gmail.com this money transfer is 18 April 2018 tuesday time:-8:58 A.M
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May 19, 2017
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2017
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Hi Divyesh,

We regret to inform you that your transfer (order ID F5F435C1C703490D8AE85986D572D7B8) was unsuccessful to the number ([protected])

We have already refunded Rs.4800 to your account as FreeCharge balance against this order, which you can use for any future transaction with FreeCharge.

You can check the balance under the 'Freecharge Wallet' tab in your account summary at-https://account.freecharge.in/app/wallet/

Thank you for your patience & co-operation.
Complaint comments 

Comments

I have recharge with freecharge throught online payment and the payment was debited to my account but the recharge was not successful freecharge was doing foud with us...
i request to give my money back otherwise i will complaints on you company...!!!
Freecharge Payment Technologies / FreeCharge.in Customer Care's response, Apr 18, 2017
Verified Support
Hi, Aryan.

Sorry for the inconvenience.

Along with the recharge details, please write a mail to care@freecharge.com, using your registered id. We will check and get this sorted at the earliest.

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    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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