[Resolved]  Freecharge Payment Technologies / Freecharge.in — amount debited but recharge not successful

Address:

Freecharge Payment Technologies Private Limited, DLF Cyber Green, 16th Floor, Tower-C,DLF Cyber City, DLF Phase-3, Gurugram-Haryana-122002, India Registered Office- 2nd Floor, Plot No. 25, Pusa Road, New Delhi-110005

Hello,

Please find attachment,
On Dt. 11/5/20 at 11.35 pm, I recharged my Tata sky dth with Rs. 340. Amount is debited from my account but Recharge not successful. Then I call Tatasky care center, they told me the Recharge not successful, make another Recharge Payment. Then I contact with Freecharge support Exe, he said Transaction still under processing, wait for One-Two days.
Still I didn't get my refund. Please help.