Freecharge Payment Technologies / FreeCharge.in

[Resolved] Freecharge Payment Technologies / Freecharge.in — electricity bill payment failed but money deducted from bank account.

Ashish G.

from Delhi, Delhi

Address:

Latur, Maharashtra, 413517

I paid electricity bill on[protected] from freecharge with payment mode via upi from my sbi bank account but that transaction failed and money got deducted from my bank account and it's 6 days past but i haven't received any refund. Also i called my bank associate and told my problem but they informed me that payment mode was upi so this matter is under company's corporation. Hope so you will help me quickly and get my money back soon.

Bill amount: rs 1245

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Aug 17, 2019

Complaint marked as Resolved

Actually when I posted complaint about this issue already money refund was initiated but no notification was known to me therefore I posted this complaint so now I take back my complaint

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

Aug 17, 2019

Updated by Ashish G. My problem is resolved now so I take back my complaint

Verified Support

Aug 19, 2019

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Ashish,

We are glad to know that your issue is resolved.

Please feel free to contact us at [protected]@freecharge.com for any further assistance.

Regards,
FreeCharge Team