[Resolved]  Freecharge Payment Technologies / Freecharge.in — my debited amount have not recharge & not get refund.

Address:Tirupur, Tamil Nadu, 641604
Website:WWW.GOOGLE.COM

I am recharged in two days before in freecharge app in online. Exact date in 09/10/17 time 12.40 & 12.44 & 12.46 & 21.48. Total four times i am recharge but only two recharge was successful. Another two recharge not successfull. Time 12.44 & 12.46 is not get recharge only debited my debit card. That time one message i get its some techinal issue so reversal ur amount in two days. So i am waiting this two day. But still now not credit my account. So pls help. To give us to refund my two debit amount (38+38=72 rupees). Pls give immediately. I dont have faithful in freecharge. My mob num [protected]. Freecharge account mail id - [protected]@gmail.com. Freecharge mob num -[protected] my personal mail [protected]@gmail.com. And i attached debitedd photo copy for your reference.
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Nov 14, 2017
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2017
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,

We confirm that the payments were failed. If any payment has been deducted from your bank but has not been forwarded to the payment gateway or FreeCharge then the amount is automatically refunded to your bank account within 5 to 7 bank business days.

Further details are shared on your registered email ID.

FreeCharge Team
Complaint comments 

Comments

OK sir but i got message at the time its shown on my amount reversal in two days...So I raised my complaints...Please 5 to 7 days before my amount refund to u...my experience first time free charge I raised this time
i am waiting for my amount . still now not single message & not received my amount. pls help my debited amount. i don't have faithful in freecharge. please one confirm message in mobile number [protected].
Freecharge account mail id - [protected]@gmail.com. Freecharge mob num -[protected].
my personal mail [protected]@gmail.com

Today I have done recharge of Rs.345 from freecharge. after some time i got a message about failure transction.but i have not received my cash back in bank.

please refund.

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    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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