[Resolved]  Freecharge Payment Technologies / Freecharge.in — my payment is still pending

My electricity bill is failed but my bill amount of RS 659 is deducted from my bank account. I fill my electricity bill by freecharge.
Again on 25 June 2018 my amount of RS 659 is deducted again
So my total amount of RS 1318 is deducted .
For payment I am waiting from last 18 to 19 days but my payment is still pending.
So it's my humble request to you that pls refund my amount
Was this information helpful?
No (0)
Yes (0)
Aug 11, 2018
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2018
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,

We'll help you to sort this out. We request you to kindly drop an email to [protected]@freecharge.com from the registered email ID in order to check and assist further.

FreeCharge Team
Jul 11, 2018
Updated by Devanshu123
My payment is still pending
Complaint comments 

Comments

PLEASE DELETE MY FREE CHARGE ACCOUNT
MY MOBILE [protected] I
IS ATTACHED TO EMAIL
[protected]@gmail.com.This is not my EMAIL KINDLY DO THE NEEDFUL.
I am waiting for refund from last 18 days
But my payment is still pending.
I tried to pay electricity bill of amount Rs 690 via freecharge on 23 july 2018, but it failed and said amount will be refund. But four days passed I haven’t received my money.
My id name is Mamta
Contact registered no- [protected].
The customer care number they provided are wrong and not working.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Freecharge Payment Technologies / FreeCharge.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2441
    Pending
    0
    Resolved
    828
    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
    View all Freecharge Payment Technologies / FreeCharge.in contact information