[Resolved]  Freecharge Payment Technologies / Freecharge.in — payment showing successful but claimed not received by swiggy

Tried to place an order on swiggy via freecharge but despite my money deducted from account and transaction shown successful swiggy denied to receive
the payment hence no order placed both of them are not trustworthy and reliable freecharge has no realtime customer service so despite of paying money I didn't get my food what I have paid for shame on you swiggy and freecharge
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Oct 31, 2019
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2019
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,

Regret the inconvenience caused.

With regards to your query, we are unable to trace the transaction, hence we request contact us at [protected]@freecharge.com from the registered ID so that our team can check and assist further.

Regards,
FreeCharge Team
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Comments

I will recharge on [protected] dated[protected] but due to server problem recharge not successful and app shown money refund but not credit on my ban k account.plss help me to refund the money back after that in future in trust in your site and recharge or more .

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