Freecharge Payment Technologies / FreeCharge.in

[Resolved] Freecharge Payment Technologies / Freecharge.in — Refund of paid electricity bill that is paid twice .

nksaxena

from Alwar, Rajasthan

Address:	Mumbai City, Maharashtra, 400051
Website:	www.freecharge.in

I had made payment of electricity bill for the month of january-march 2015 via freecharge online mode.But freecharge doesn't remitted to JVVNL(Jaipur Vidyut Vitran Nigam Ltd.).Consequently I made payment once more towards my electricity bill.Even after submitting grievances many times to freecharge through online e-mail mode, they doesn't resolve my problem and do a formal response of act.There is no other means of communicating them like no contact number, no address, etc.Kindly prosecute the matter at the earliest.Hope you will pay heed towards my serious grievance.
Thanking You & Oblige,
Adv.Anil Kumar Saxena
s/o Raghuveer Sahai Saxena

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Apr 24, 2017

Complaint marked as Resolved

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2017

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Hi Team,

Thank you for your mail.

As per your mail, we can not find any details to check the transaction history.

Kindly provide us the registered email ID and the registered number through which the transaction is done. So that we can check and assist.

Thank you.