[Resolved]  Freecharge Payment Technologies / Freecharge.in — Un known transaction and money deducted from customer account 28-apr-2017

Hi team,

Just now saw my credit card statement and i came to know that 1200 was deducted from my account on 28th apr 2017 with name of "accelyst solutions pvt lt" and i checked in my freecharge account and came to know that the last transaction is on 22nd march.

Please let me now why the amount is deducted?

Trasaction id from bank : [protected]
Reg mail id : [protected]@gmail.com

Used bank card : citi
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Oct 24, 2017
Complaint marked as Resolved 
Issue has been resolved by freecharge Team
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
May 31, 2017
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Team,

Responded to the user according to the issue Ticket number- 1527447
Verified Support
May 31, 2017
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Team,

Responded to the user according to the issue Ticket number- 1527447
Jun 22, 2017
Mohd Zuber Khan's response
MY NUMBER WAS NOT RECHARGE BUT AMOUNT OF RECHAGE WAS DEBIT FROM MY ACCOUNT SO PLEASE REFUND THE AMOUNT THANKS
Complaint comments 

Comments

The amount has debited from my account but my number was not recharge please refund my 91 rupees.

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