Freecharge Payment Technologies / FreeCharge.in

[Resolved] Freecharge Payment Technologies / Freecharge.in — wallet balance is not providing by freecharge.

Shailendrajjn

from Mumbai, Maharashtra

Address:

near ice factoty,, fouj ka mohalla,, Jhunjhunu, Rajasthan, 333001

Sir/Madam

I sent Rs. 500 on my freecharge wallet from my PNB bank account through Bhim UPI app.

The UPI transaction id is[protected]. &
Freecharge transaction id is : AXIFRC27cf6edbb4abba6a331c532eeb72d.

Date : 2. 12 . 2018.

Neither this amount of Rs. 500 being shown in my freecharge wallet nor deposited bank in my bank account.

So, please manage to credit my valuable money in my bank account.

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May 16, 2019

Complaint marked as Resolved

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2019

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Shailendra,

Thank you for your patience.

We understand that you are worried about the refund against order ID AXIFRC27cf6edbb4abba6a331c532eeb72d.

Please be informed that the payment against the above mentioned order ID was unsuccessful. We have also verified the same with our payment partner and confirmed that the amount did not reach us, hence request you to get in touch with your bank for further details and raise a dispute.

Do write to us if you have any more query.

Happy FreeCharging
Customer Success Team