FreeCharge — Recharge not done

Dear sir,

First time today I have recharged my d2h videocon using my balance of 50. But still its not recharged.

Second time today I have again recharged my d2h by using my card details for payment, which is already been deducted from my account. Again not recharged


Third time again I done the recharge by using my card details this time I received the recharge.

I am concern about my 2times transaction which was not cleared.

My d2h no. Is 53873179.
Total rupee of 150/- I done the recharge by using or free charge serviced but only 50 rupee of recharge done.
I am also sending u the confirmation details.

Dear Amit,

We would like to inform you that your concern has been noted and our team is eager to resolve it. In order to assist you, please write us back along with the below mentioned details for better assistance in this regard.

· Bank Name
· Reference Number/ Transaction ID
· Recharge Mode

Warm Regards,
Videocon D2H

Please find the details
Bank name HDFC
Ref no. EF[protected]
Ref no. EF[protected]

Order id. FCDA [protected]

order id. FCDA [protected].

Dear Amit,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon D2H

Dear Amit,

We would like to inform you that recharge has been done by third party freecharge vendor, So request has been processed to concern vendor for recharge confirmation once we receive the reply from their end we will update you shortly.

Warm Regards,
Videocon D2H

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