Freshmenu — Order delivered extremely late for the third time.

Address:Bangalore, Karnataka, 560095
Website:www.freshmenu.com

Dear Fresh-menu Team,

Honestly, I've been a big Fan/Promoter of Fresh Menu right from the early days when the business was started. I don't feel its important for to me to explain as to how much have I put into words to recommend my friends/family whether its at work, home, outdoor; I have always opted Fresh Menu right from a small order to bulk orders for home and office.

I am compelled to share my experiences with fresh-menu, obviously because I would love to see the management taking responsibilities and working towards our feedback. I am not someone who would just write something because of the one time experience. Until yesterday, this is the third time where we have experienced the delay in delivering the food and we totally understand if its a matter of 10-15 minutes more from the expected time, but it has always been way beyond.

What is the meaning of ordering from Fresh Menu when the foods are NOT delivered Fresh? Also my house is not more than 15 minutes from Koramangala Freshmenu. So I don't think it should take "2 hours" for the food to arrive, especially when your family members are excited to wait for the food but all in vain.

Therefore, I just want to conclude with the fact that we love Freshmenu but it has really disappointed us for sometime. I hope that I don't have to come to this forum again to write anything like this.

Sincerely,
Vevek
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