Freshmenu — served non-veg dish to a pure veg (jain) customer

Address:Bangalore, 122016
Website:Freshmenu.com

Yesterday afternoon I was delivered a Non-Veg biryani instead of a Paneer Biryani with a green dot (veg) sticker on top of box mentioning ‘Paneer Biryani’ which my colleague later checked and confirmed that it is chicken and not paneer. I have clicked a photo as well.
I am a pure vegetarian (Jain) person and a regular customer of Freshmenu and am deeply shocked with this kind of negligence on part of Freshmenu which has also hurted my religious sentiments. This shows what kind of hygienic, kitchen and packing standards they have. Looks like company is focusing mainly on increasing number of orders with zero checks and balances on operations. Company person, Mr Haider called me today from Head office to apologise and also said they have two checks before packing any order. I can’t believe that despite that this has happened. Hence, I am forced to believe that all that he told me was a lie and was said with the intention to just satisfy me with his response.
It was such a bad feeling that I had skipped my lunch and dinner both.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Bangalore, Gurgaon
    India
    File a Complaint