[Resolved] Fullerton India Credit — Not issuing pre closure letter
S. R Nagar, Hyderabad, India
As Fullerton is charging high rate of interest (26% per annum), I approached other bank for balance transfer.
Hence I required precloser letter from Fullerton. I am calling to Fullerton customer care from last 4days, I requested them for precloser letter, They are saying that their forecloser department is busy. I have called them nearly 12times in last 4days, but still not issuing me Precloser letter.
They wantedly not issuing preclosing letters in order to provide difficulty to customers for transfer their loan balance.
I request every one, at any situation do not take loan from Fullerton.
It is a finance company, charging more than double the interest than normal banks.
Even this company charge high processing fee(5%) and preclosing charges (7%). Interest rate (24% to 30%).
This company dont have any ethics, Employees are arrogant, No proper Customer care. I request government should take strict actions against this kind of companies, And Save Poor and innocent constomers.
Complaint marked as Resolved Oct 21, 2016
[Sep 13, 2016] Fullerton India Credit customer support has been notified about the posted complaint.
Verified SupportFullerton India Credit Customer Care's response, Sep 14, 2016
Dear Sir, apologies for the unpleasant experience. Request you to please share the reference id you may have received or your Loan Account/Contact number for us to look into the concerns raised by you.
Verified SupportFullerton India Credit Customer Care's response, Sep 19, 2016
Dear Sir, Request you to please update us with your LAN number/ contact number for us to assist you resolving your concern.
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