Fullerton India Credit — Settled account reopened after 6 years without any notice and conversation

Address:	Bhopal, Madhya Pradesh, 462001
Website:	www.fullertonindia.com

Hi,

I am ankit jain, writing on behalf of my father mr. Pradeep kumar jain in reference to " loan account# [protected]" which was already closed in year 2010. As was not able to pay on account due to some financial problem. Bank agents offered settlement which was accepted on 25/may/2010. At fullerton branch bhopal.


And said according to bank policy the noc letter is send by courier at your home address within a month, and all cheques will be cancelled which are setup towards account. As noc letter was not received my father keep visiting at branch till 4 months but the response was so pathetic all the time by the bhopal, branch they always say we don't handle this matter anymore and you will receive noc at your home address it is handled by head office branch located at mumbai. And here is my question when all the answer related to loan is answered by your mumbai branch then why you provide loan at your bhopal branch.

When bank agents commit all cheques will be disposed than how come after 6 years bank is applying cheque towards account which are setup ecs.

It's going to be 6 years, still have not received noc. And no contact from your bank end, in correspondence through call, sms, or letter.


Now bank has lined up cheque which i gave while taking loan towards my account without any prior notice i have got charged for it due to non sufficient fund in my account. As it was ecs cheque was not able to stop it.
Due to which have charged around 600rs on my account.

When again visited at your bhopal branch as wanted to clarify my query against the cheque which you applied prior to notice, but still no co-operation from your bank agents. Still the same answer contact mumbai branch we do not this type of cases now.


Pfa is the settlement letter, cash deposit slip, and bank statement.

After speaking with bank on 22nd feb bank asked to send all the settlement proof and said will reply within 4 days, had forward them all the proofs on 26th feb and got their mail on 14th march (Which is unacceptable) they look into the request the settlement was part settled due to which case got reopened than why the false statement from bank agents was given account will be settled in intotal and in between no conversation or messages from the bank related to loan. Or which they will apply cheque towards the loan.

They directly applied cheques towards the account. Bank has added new point which is part settlement.

Then why bank agents and bank is misguiding their customer by offering settlement and in letter they are adding a point as part settlement.

Regards,
Ankit jain
+91-[protected]