[Resolved]  Fun Cinemas — fraud and misbehaviour

At the ticket counter imaginary amount of money price was charged. For gold its just 100 rs as per online prices per seat but the ticket provider at ticket window demanded 350 per seat for the same seat.
And some highly unacceptable things happening by the lower and higher staff of fun cinema as in the helping staffs and the manager who's name is mr vimal (Senior manager). The staff on the lift heading upwards fun cinema hall no.1, were shouting at people in illbehavied and inappropriate manner at senior citizens as well, who were asking for the way to the hall no. They were drastically misguided and coming back for help were insulted in a bad tone and the staffs (Boys and girls) were making fun of them. When i made an objection for the misdeeds, they shouted back at me too and when the matter went to the manager he also had the same attitude and insulted me as well. When i demanded for the cctv footage he refused it by saying that you are not worthy for such demands. And made me sit to wait for the copes and made vedios of me. When i refused for such behavior they assulted me physically and my phone was snatched. The movie was started and i could not watch the movie for which i paid. This misogynistic behaviour of the senior manager is highly unbearable and should not be ignored at any cost. If this complaint is left unsolved i will lodge a case against the senior manager and the company as well and soon will be reported in the media too. I expect it to be handled as soon as possible.
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Aug 7, 2021
Complaint marked as Resolved 
Fun Cinemas customer support has been notified about the posted complaint.
Complaint comments 


Dear Medha,

Sorry for the inconvenience. Kindly share the following information at [protected]@cinepolis.com with your ticket number (80037) in the subject line so that our team can assist you.

Contact number:
Email ID:
Cinema location:
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Date of Transaction:

Team Cinépolis
Dear Medha,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Team Cinépolis

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