Fun Cinemas — movie delayed by more than an hour

Address:	Bangalore, Karnataka, 560052
Website:	www.cinepolisindia.com/.

I purchased a ticket bearing Ticket No:000029 and INV No:028094 for a 06:45 show for Incredibles 2 at Fun Cinemas (Fun Sigma, Bangalore, Karnataka), when i entered the theater at 06:45 I was made to wait for 37 minutes as the movie only started at 07:22 and during the interval the screen was off for more than 20 minutes with regard to which i approached the manager to report the issue, for which he stated that it would take ten more minutes even after which they played ads for a further 10 minutes and only then played the movie, which did not just result in wastage of more that an hour of my time but also mental abuse, for which there was neither a refund nor an apology, while i asked for the manager their representative stated that the managers are not available as one is on leave and the other is out for dinner.